• Build, implement, and continuously improve core business processes across operations, finance, and internal workflows
• Identify inefficiencies and design practical, scalable solutions
• Establish clear workflows, documentation, and accountability across teams
• Act as a “system owner” for how work gets done

Business Operations & Workflow Management

• Support the end-to-end lifecycle of projects and partnerships — from kickoff through execution and closeout
• Bring structure to scoping, approvals, and tracking of work across teams
• Ensure alignment across stakeholders and smooth day-to-day execution

Financial & Business Operations Support

• Track budgets, expenses, and financial workflows with a high degree of accuracy
• Partner with finance to support invoicing, approvals, and reporting
• Help maintain visibility into business performance and proactively flag risks

Tools, Systems & Infrastructure

• Own and optimize core tools (e.g., Asana, HubSpot, SharePoint) including setup, workflows, and ongoing governance
• Drive consistency in how systems are used across the team
• Troubleshoot issues and improve overall system effectiveness

Cross-Functional Coordination

• Serve as a connective layer across client services, operations, finance, and leadership
• Ensure priorities, timelines, and outputs are aligned across teams
• Bring clarity and structure to cross-functional initiatives

Special Projects

• Take ownership of high-priority, often undefined initiatives across the business
• Support event operations, vendor coordination, and internal initiatives as needed
• Navigate a larger organizational structure to get things done efficiently

• Track record of impact. You’ve been in the trenches and have a proven track record of driving significant, company-wide results. You can point to things you built, fixed, or changed.
• Bias to action and agility. You move quickly and thrive in a fast-paced environment.No job is beneath you and you lead from the front.
• “Breakthrough walls” mentality. You are constantly pushing the envelope of what is possible and can figure out a way to make almost anything happen. You’re a playmaker.
• Clarity of thought. You can articulate a clear vision to cross-functional partners and bring structure to even the most ambiguous problem spaces.
• Skilled at managing up and across. You know how to navigate a large organization and go toe-to-toe with senior leaders with confidence, not deference. You earn credibility fast.
• Creates order in complexity. You prioritize ruthlessly, stay pragmatic, and bring focus to situations where none exists yet.
• Genuinely tech-savvy. You learn new platforms fast, troubleshoot before asking for help, and tools like Asana, HubSpot, and SharePoint feel natural to you.
• Financially literate. You’re comfortable living in spreadsheets, tracking budgets to the dollar, and thinking about business in numbers.

• Experience in operations, strategy, consulting, or a similar environment (agency or startup experience preferred)
• Strong operational instincts and understanding of how client-facing businesses run
• Highly detail-oriented with a focus on accuracy and follow-through
• Process-driven with the ability to build structure from scratch
• Comfortable operating in ambiguity and prioritizing effectively
• Strong communicator who can bring clarity to complex situations
• Proven ability to work cross-functionally and influence without direct authority
• Hands-on and execution-focused with a bias toward action
• Tech-savvy with experience using project management and CRM tools
• Financially literate and comfortable working with budgets and data

In order to comply with equal pay and salary transparency laws in various locations, we believe the target range of base compensation for this role is $80,000 - $100,000. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, and location.

In addition to medical, dental and vision coverage, we offer a generous PTO plan, 401k program, comprehensive family planning benefits (including paid parental leave), tuition reimbursement, and pre-tax commuter benefits. Benefits/perks may vary depending on the nature of your employment with Stagwell and the location where you work.